- How much overlap will we get with our working hours?
- Most of our team works 3 p.m. to midnight Philippines time, which puts them online until about noon Eastern. That gives you three to four hours of overlap every day, and that window is usually enough: it covers standups, live problem-solving, and the conversations that unblock people, while the rest of the day runs heads-down. Some of our engineers work full US hours instead when a client needs it.
- Who manages the developers day to day?
- You do, and that is the whole reason this works. Outsourcing fails when you put layers between yourself and the developers, because those same layers end up sitting between the developers and the problems they need to become experts at. Ours work directly for you: your standups, your backlog, your leads, the same as anyone else on the team. We are the employer behind that, so we recruit them, pay them, train them, run performance reviews, and keep them. A customer success manager also works your engagement in the background, catching problems while they are still small. Clients tell us it is one of the most valuable parts of the model, and it costs nothing extra.
- What happens if a developer is not working out?
- We diagnose it before we replace anybody, because most of the time the problem is context or expectations rather than the person. If it is genuinely performance, the developer goes on a written improvement plan, and four out of five come back from it. We do not offer a replacement guarantee, but we do back the start of every engagement with a two-week money-back guarantee: if it is not working out in the first two weeks, you get your money back.
- Are we locked into a long-term contract?
- No. If it is not working out in the first two weeks, you get your money back. After that you can drop a developer with 30 days' notice. There is no multi-year commitment and no termination penalty. Our clients love being able to scale up and down as they need to, with none of the HR headaches that come with doing it yourself.
- Who owns the code our team writes?
- You do, from the moment it is created. You sign one contract with a US company, we hold real employment agreements with every engineer, and the IP assignment runs end to end with no gap in the chain.
- How quickly can somebody start?
- If the right person is already on our bench, they could theoretically start tomorrow. If we need to recruit for the role, we can usually find excellent candidates in one to two weeks. Honestly, the slowest part is normally on your side: getting the contract executed, and finding time to interview people and make a decision. Starting and being fully onboarded are also different things, so expect about two weeks before an engineer is productive in your codebase, which is roughly what a local hire takes.
- What does it cost?
- Rates start at $35 an hour fully loaded, which covers salary, benefits, equipment, management, and our margin. It varies a lot from there based on skill set, seniority, and even where in the Philippines somebody lives. There are no recruiting fees and no separate account-management layer. Most clients land 50 to 70 percent below the cost of an equivalent US hire.